The Challenge
- The client, a multinational firm, struggled with a fragmented onboarding process involving paper forms and manual approvals.
- Delays in document routing and approvals led to poor new-hire experience and administrative burden on HR.
- Compliance issues arose due to missing or incomplete documentation.
Our Approach
- Process Analysis: Mapped the existing onboarding journey to identify inefficiencies.
- Workflow Automation: Designed end-to-end onboarding workflows using Microsoft Power Automate.
- Digital Signatures: Integrated DocuSign for secure and compliant document signing.
- System Integration: Linked workflows with HRIS and document repositories for centralised tracking.
- Training: Equipped HR teams with guidance and playbooks for managing digital onboarding.
The Solution: OJ StratTech delivered a digitised onboarding platform with automated workflows and digital signature capabilities. The new process eliminated paper handling, reduced onboarding time, and improved data completeness and compliance.
The Results
- Speed: Reduced onboarding time by 50% through automation and instant approvals.
- Compliance: Achieved 100% document completion and audit readiness.
- Experience: 40% increase in new hire satisfaction with the onboarding process.
- Efficiency: Freed up HR staff to focus on strategic initiatives by eliminating repetitive tasks.
Client Testimonial: "OJ StratTech helped us modernise our onboarding experience. Our HR team is more productive, and new hires feel supported from day one. The impact has been phenomenal."