The Challenge
Our client, a real estate management firm, faced challenges with fragmented systems and manual workflows:
- Fragmented Systems: Property data was scattered across multiple platforms, leading to inefficiencies.
- Poor Client Communication: Clients had no real-time access to property updates or financial reports.
- Manual Workflows: Tasks like lease management and maintenance requests were handled manually.
The Solution
OJ StratTech developed a real estate management portal with the following features:
- Centralized Dashboard: Provided a single platform for property managers to track leases, maintenance, and financials.
- Client Portal: Enabled clients to access real-time updates, financial reports, and property documents.
- Automated Workflows: Automated lease renewals, maintenance requests, and payment reminders.
- Mobile Access: Created a mobile app for on-the-go access.
The Results
- Improved Efficiency: Property managers saved 15 hours per week through automated workflows.
- Enhanced Client Satisfaction: Client satisfaction scores increased by 30%.
- Faster Issue Resolution: Maintenance request resolution times improved by 50%.
- Increased Transparency: Clients reported a 40% improvement in communication and transparency.
Client Testimonial: “The real estate management portal has revolutionized our operations. It's made us more efficient and improved our client relationships significantly.â€