The Challenge

Our client wanted to provide a seamless, personalized experience for guests while reducing operational costs.

The Solution

Our client implemented "SmartStay," an AI-powered platform that uses facial recognition for check-in, personalized room settings (e.g., temperature, lighting), and a chatbot for guest inquiries.

The Results

• Faster Check-Ins: Guests could check in within 30 seconds using facial recognition.
• Personalized Stays: Rooms automatically adjusted to guest preferences.
• Improved Satisfaction: Guest satisfaction scores increased by 25%.
• Cost Savings: Operational costs reduced by 15% due to automation.

Key Takeaway

AI-powered platforms like SmartStay enhance guest experiences while streamlining hotel operations.